✍️Manual Note-Taking & Documentation Guidelines

This section outlines how to complete and manage manually documented notes, use Healthie’s auto-population features, update appointment status, and access Berry Street’s NCP-based Intervention Sma

👉 This section covers:

Manual Notes (Non–Charting Assistant Users)

If you’re not using the Berry Street AI Charting Assistant, you’ll need to keep manual notes.

NOTE: Healthie Notes: Auto-Population Logic

  • Berry Street’s Healthie intentionally repopulates your previous note when using the same template.

    • Example: When using the MNT F/U Note for follow-ups will carry over the previous note— just update the sections that have changed.

      • If you switch to a new template, the note will be blank.

Appointment Status & Compensation

  • After saving a note, the calendar will show the appointment as “written.”

  • You will not be compensated until the appointment note is properly completed and saved.

  • If you are using the Healthie Zoom, you must update the appointment status and enter the total appointment duration manually.

    • NOTE: Berry Street cross-references Zoom duration with the entered time to ensure accurate billing.

Intervention Smart Phrases

Berry Street provides NCP-based Intervention Smart Phrases.

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