# Provider Payments, Patient Billing and Insurance

Providers are paid via EFT (electronic fund transfer) through Stripe. As part of onboarding, providers are sent an invitation to sign up for Berry Street's Stripe account for your direct deposit. 

**Invoice Access**

All invoice and payout information is available directly in the **Provider Portal**.

You can find your invoices by navigating to the **Payments** tab in the provider portal:\
👉 <https://meet.berrystreet.co/payments>

Within the portal, you can:

* View invoices in real time
* Download **PDF copies** of invoices if you’d like to save them in the previous format
* Submit **discrepancy requests directly from the invoice** using the request button

If you notice any discrepancies, please submit a request through the portal as soon as possible so the team can review and resolve it promptly. If no discrepancy is submitted, the invoice will be considered accurate.

This update provides **24/7 access to your invoice information** and makes it easier to review details and flag issues in one place.

For a step-by-step walkthrough of the Payments tab, you can watch the video [here](https://drive.google.com/file/d/14XqzYlzXQop8YdHiqDPTGb71uS4p4AfR/view).

*Note: If you have PS cash pay clients, please refer to the separate instructions for setting up client charges* [*here*](https://handbook.berrystreet.co/berry-street-provider-handbook/your-core-tools-healthie-and-the-provider-portal/provider-sourced-patient-guide#insurance-and-private-pay-management)*.*

Providers are paid **twice a month**—on the **1st** and **15th**—with a **4-week delay**. Here is a table showing when your invoice will be available and when it will be paid out for each pay period:

| **Pay Period** | **Invoices Available** | **Payout Date** |
| -------------- | ---------------------- | --------------- |
| Jan 1-15       | Jan 17                 | Feb 15          |
| Jan 16-EOM     | Feb 3                  | Mar 1           |
| Feb 1-15       | Feb 17                 | Mar 15          |
| Feb 16-EOM     | March 1                | Apr 1           |
| Mar 1-15       | March 17               | Apr 15          |
| Mar 16-EOM     | Apr 2                  | May 1           |
| Apr 1-15       | Apr 17                 | May 15          |
| Apr 16-EOM     | May 2                  | Jun 1           |
| May 1-15       | May 17                 | Jun 15          |
| May 16-EOM     | June 2                 | Jul 1           |
| Jun 1-15       | June 17                | Jul 15          |
| Jun 16-EOM     | July 2                 | Aug 1           |
| July 1-15      | July 17                | Aug 15          |
| July 16-EOM    | Aug 2                  | Sept 1          |
| August 1-15    | Aug 17                 | Sept 15         |
| August 16-EOM  | Sept 2                 | Oct 1           |
| Sept 1-15      | Sep 17                 | Oct 15          |
| Sept 16-EOM    | Oct 2                  | Nov 1           |
| Oct 1-15       | Oct 17                 | Nov 15          |
| Oct 16-EOM     | Nov 2                  | Dec 1           |
| Nov 1-15       | Nov 17                 | Dec 15          |
| Nov 16-EOM     | Dec 2                  | Jan 1           |

:point\_right: **Provider Payments, Patient Billing and Insurance sections covered:**&#x20;

* [**Solo Provider Rates**](/berry-street-provider-handbook/provider-payments-patient-billing-and-insurance/solo-provider-rates.md)
* [**Session Payment and Patient Charging**](/berry-street-provider-handbook/provider-payments-patient-billing-and-insurance/session-payment-and-patient-charging.md)
* [**Paid Time & Units**](/berry-street-provider-handbook/provider-payments-patient-billing-and-insurance/paid-time-and-units.md)
* [**Tax Documentation: 1099 & W9**](/berry-street-provider-handbook/provider-payments-patient-billing-and-insurance/tax-documentation-1099-and-w-9.md)
* [**Patient Insurance - Berry Street & Provider Sourced Patients**](/berry-street-provider-handbook/provider-payments-patient-billing-and-insurance/patient-insurance-berry-street-and-provider-sourced-patients.md)
* [**Benefit Checks for Additional Sessions**](/berry-street-provider-handbook/provider-payments-patient-billing-and-insurance/benefit-checks-for-additional-sessions.md)


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