💸Provider Payments, Patient Billing and Insurance
Providers are paid via EFT (electronic fund transfer) through Stripe. As part of onboarding, providers are sent an invitation to sign up for Berry Street's Stripe account for your direct deposit.
Invoice Access
All invoice and payout information is available directly in the Provider Portal.
You can find your invoices by navigating to the Payments tab in the provider portal: 👉 https://meet.berrystreet.co/payments
Within the portal, you can:
View invoices in real time
Download PDF copies of invoices if you’d like to save them in the previous format
Submit discrepancy requests directly from the invoice using the request button
If you notice any discrepancies, please submit a request through the portal as soon as possible so the team can review and resolve it promptly. If no discrepancy is submitted, the invoice will be considered accurate.
This update provides 24/7 access to your invoice information and makes it easier to review details and flag issues in one place.
For a step-by-step walkthrough of the Payments tab, you can watch the video here.
Note: If you have PS cash pay clients, please refer to the separate instructions for setting up client charges here.
Providers are paid twice a month—on the 1st and 15th—with a 4-week delay. Here is a table showing when your invoice will be available and when it will be paid out for each pay period:
Pay Period
Invoices Available
Payout Date
Jan 1-15
Feb 1
Feb 15
Jan 16-31
Feb 15
Mar 1
Feb 1-15
Mar 1
Mar 15
Feb 16-28/29
Mar 15
Apr 1
Mar 1-15
Apr 1
Apr 15
Mar 16-31
Apr 15
May 1
Apr 1-15
May 1
May 15
Apr 16-30
May 15
Jun 1
May 1-15
Jun 1
Jun 15
May 16-31
Jun 15
Jul 1
Jun 1-15
Jul 1
Jul 15
Jun 16-30
Jul 15
Aug 1
👉 Provider Payments, Patient Billing and Insurance sections covered:
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